Meet Our Team

Physiotherapist Joy Moore brings over 35 years of dedicated experience in clinic management and disability management within the healthcare industry. Graduating in 1986, Joy's career has been marked by significant contributions to improving patient outcomes and navigating the complexities of workers' compensation systems.

For over three decades, Joy owned and managed Portland Physiotherapy Health and Wellness Centre, where her leadership fostered a culture of excellence and patient-centered care. Her extensive tenure as a clinic owner underscores her deep understanding of clinical operations and patient needs.

In the last 7.5 years, Joy transitioned into a pivotal role as Clinic Manager and Quality Improvement Manager at CBI Health, specializing in disability management and workers' compensation board (WCB) contracts. Here, her primary focus was managing WCB contracts and ensuring safe and timely return-to-work (RTW) outcomes. She was accountable for presenting RTW results to WCB authorities, demonstrating a keen ability to align with WCB goals and requirements.

Joy's expertise lies in mentoring interdisciplinary teams and fostering strong relationships with WCB leadership to achieve mutual objectives in RTW initiatives. Her role as an Account Manager further underscores her proficiency in navigating regulatory frameworks and advocating for optimal patient care outcomes within the disability management landscape.

With a career defined by a commitment to excellence in physiotherapy and disability management, Joy Moore is recognized for her strategic insights, operational acumen, and unwavering dedication to advancing patient rehabilitation and workplace health outcomes. Her unique blend of clinical expertise and managerial prowess makes her a trusted leader in the field of disability management.

Wendy Himmelman embarked on a 30+ year career with the Workers’ Compensation Board (WCB) after earning her B.Sc. in Psychology from Dalhousie University. Her diverse experience as a vocational rehabilitation counselor, case manager, and her Diploma in Disability Management uniquely prepared her for her subsequent role as a Professional Practice Coach at WCB. In this capacity, she served as a trusted advisor and instructor in areas such as claims management, return-to-work strategies, and decision writing. Wendy has a comprehensive understanding of the Nova Scotia Workers’ Compensation Act and Policies. 

Over the past four years, she has leveraged her expertise to provide Disability Management services to a major employer in Nova Scotia. Her responsibilities encompass identifying injury and illness trends, reducing costs, and minimizing time loss durations. Collaborating closely with Human Resources, Safety, and union representatives, Wendy participated in the development of clear processes that facilitated effective communication with insurance providers (WCB and personal injury/illness insurers). 

Wendy’s commitment to respectful relationship-building has yielded sustainable return-to-work outcomes. Her collaborative approach extends to service providers, employers, employees, and insurance entities, ensuring clear expectations and positive results. 

 Cheryl is an experienced Rehabilitation Consultant with a background in Occupational Therapy, having graduated from Dalhousie University in 1999. With 25 years of experience in the health and insurance industries, she brings extensive expertise in addressing both the physical and psychological challenges that can affect a client's recovery. 

Cheryl is dedicated to supporting her clients by identifying and overcoming obstacles to their rehabilitation, helping them regain function, and achieve a successful return to productivity. Her passion lies in empowering individuals to navigate their path to recovery and renewed well-being. 

  Dr. Raphael Panais is a graduate of Dalhousie Medical School with dual residencies in Family Medicine and Emergency Medicine. As an experienced emergency physician, he has served in numerous emergency departments across the province. In 2019, he earned his Diploma in Sports and Exercise Medicine, complementing his expertise with specialized training in Occupational Medicine through the University of Alberta in 2015 and 2023. Since 2016, Dr. Panais has been conducting return-to-work assessments, drawing on his diverse medical background to support injured workers. Outside of his professional life, he stays active through exercise, enjoys reading, and loves to travel.   

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